Contact Us
Exchanges and refunds are accepted within 30 days from the date of delivery. Please note refunds can take 7-10 working days to process. To speed up this process, we do encourage customers who are wanting to exchange to order another item and to return the one they have for a refund.
Items must be unused and returned with all original tags intact. Details on how to exchange or refund your order can be found here or in the footer menu. A return slip can be printed by clicking here.
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International Returns
We offer a heavily subsided returns service which includes a free collection with DHL. Please read below or view our international shipping and returns page for more information
For any retail or online product query please contact us at hello@pauljamesknitwear.com or by telephone on +44(0)116 402 9993.
Catalogue Request
Order a free copy of our brochure, all orders are shipped with a free copy
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Collect your order
Trade Enquires
Wholesale, Private Label, Press and PR Enquires
For more information about our services, private label manufacturing or to request a copy of our wholesale brochure please contact us by email at bhavik@pauljamesknitwear.com
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By Telephone
+44(0)116 402 9993
We would prefer contact by email, if this is not possible then we are responding to all voicemails and emails within 2-3 working days.
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By Post
Paul James Knitwear Limited | Lifeguard Building | 129 Grace Road | Leicester | LE2 8AJ | UK
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Careers
We are always on the look out for talented, passionate people to join our team. If you are interested in working for us please send your CV to hello@pauljamesknitwear.com
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Newsletter
Paul James Knitwear Limited is a registered company in England and Wales. Company No 09683530. VAT No GB224749301. EORI No GB22474930100
