International Shipping & Returns

International Customers - Returns Service 
 
Our International return policy is 30 days from the date of arrival to the date of return shipping. For items outside of this window we will only offer an exchange as long as the returned item is fit for retail, and with all original tags in place. 
 
We offer a heavily subsided shipping to facilitate international returns with UPS. Included in the prices below is a collection from your home or workplace, or you can simply drop off to your local UPS collection point

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European Union Customers - Please follow the link below to purchase our products

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    Christmas Returns Policy

    For any items bought outside of our 30 day return policy, we will offer an exchange only. Items must be returned with original tags in place, and be fit for re-sale. All requests for exchanges must be returned to us by Friday 14th January 2022.

    For customers ordering two sizes for Christmas presents, we will refund the unwanted size if customers keep the other jumper. All unwanted sizes must be returned to us by January 14th 2022.

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    Purchase your returns label via the links below, or follow this link to view them all

    For any more information please email us at hello@pauljamesknitwear.com or call us on +44(0)116 4029993

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    International Shipping Costs and Offers

    Australia and New Zealand

    • International - Tracked & Signed (4-7 working days) - £12.00 / AUD $23
    • FREE shipping on orders of £200.00 / AUD $380 or more

    Canada

    • FREE shipping on orders of £150 or more
    • International Express (3-7 working days) - Tracked & Signed - £12.00 / CAD $21

      EU Member Countries

        Iceland

        • International - Tracked & Signed (4-7 working days) - £30.00

        Norway

        • FREE shipping on orders of £200.00 or more
        • International by DHL Express - Tracked & Signed (4-7 working days) - £12.00 / NOK kr145

        Russia

        • International by DHL Express - Tracked & Signed (4-7 working days) - £25.00

        Switzerland

        • International by DHL Express - Tracked & Signed (4-7 working days) - £25.00

        USA

        • FREE shipping on orders of £150 / USD $210 or more
        • International by DHL Express (3-7 working days) - Tracked & Signed - £12.00 / USD $16

        Rest of the World

        • International - Tracked & Signed (4-7 working days) - £25.00