International Shipping & Returns
International Customers - Returns Service
Our International return policy is 30 days from the date of arrival to the date of return shipping. For items outside of this window we will only offer an exchange as long as the returned item is fit for retail, and with all original tags in place.
We offer a heavily subsided shipping to facilitate international returns with UPS. Included in the prices below is a collection from your home or workplace, or you can simply drop off to your local UPS collection point
____
- Please process your returns at Returns Portal (global-e.com)
- Enter your full #PJK order number to proceed past login
For any more information please email us at hello@pauljamesknitwear.com or call us on +44(0)116 402 9993
___
International Shipping
___
Asia
- International - Tracked & Signed (4-7 working days) - £15
- FREE Express shipping on orders of £150 or more
- Return Shipping - £20
Australia
- International - Tracked & Signed (3-7 working days) - AUD $25
- FREE Express shipping on orders of AUD $250 or more
- Return Shipping - AUD $25
Canada
- FREE Express shipping on orders of $150 or more
- International Express (2-5 working days) - Tracked & Signed - CAD $20
- Return Shipping - CAD $20
Europe
- FREE Standard shipping on orders of €100 or more (5-10 days)
- International Express (2-5 working days) - Tracked & Signed - €15
- International by Road (5-10 days) - Tracked & Signed - €10
- Return Shipping €15
Middle East
- FREE Standard shipping on orders of £150 or more (5-10 days)
- International Express (4-7 working days) - Tracked & Signed - £15
- Return Shipping - £15
Norway
- FREE standard shipping on orders of kr2400 or more
- International Express by DHL Express - Tracked & Signed (4-7 working days) - NOK kr145
- International Standard by DHL Express - Tracked & Signed (7-10 working days) - NOK kr99
- Return Shipping - kr145
Switzerland
- FREE standard shipping on orders of CHF 200 or more
- International Air Express by DHL (4-7 working days) - Tracked & Signed - CHF 15
- International Standard by Road - DPD (7-10 working days) - Tracked & Signed - CHF 15
- Return Shipping - CHD 15
USA
- FREE Express shipping on orders of $150 or more
- International by DHL Express (2-5 working days) - Tracked & Signed USD $15
- Return Shipping $15
New Zealand
- FREE Express shipping on orders of $350 or more
- International by DHL Express - Tracked & Signed (4-7 working days) - NZ $25
- Return Shipping - NZ $25
Rest of the World
- FREE Express shipping on orders of £150 or more
- International by DHL Express - Tracked & Signed (4-7 working days) - £15
- Return Shipping £20
___
International Returns
- Please process your returns at Returns Portal (global-e.com)
- Enter your full #PJK order number to proceed past login
For any more information please email us at hello@pauljamesknitwear.com or call us on +44(0)116 402 9993
