International Shipping & Returns

International Customers - Returns Service 
 
Our International return policy is 30 days from the date of arrival to the date of return shipping. For items outside of this window we will only offer an exchange as long as the returned item is fit for retail, and with all original tags in place. 
 
We offer a heavily subsided shipping to facilitate international returns with UPS. Included in the prices below is a collection from your home or workplace, or you can simply drop off to your local UPS collection point

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    Please note we have moved to a new international return service 

     
    For customers with a PJK order number only
     
    Purchase your returns label via this link
     

    For any more information please email us at hello@pauljamesknitwear.com or call us on +44(0)116 402 9993

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    International Shipping

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    Asia

    • International - Tracked & Signed (4-7 working days) - £15
    • FREE Express shipping on orders of £150 or more
    • Return Shipping - £20
    • Read about our international returns service

    Australia

    • International - Tracked & Signed (4-7 working days) - AUD $25
    • FREE Express shipping on orders of AUD $330 or more
    • Return Shipping - AUD $25
    • Read about our international returns service

    Canada

    • FREE Express shipping on orders of $260 or more
    • International Express (4-7 working days) - Tracked & Signed - CAD $20
    • Return Shipping - CAD $20
    • Read about our international returns service

      Europe

      • FREE Standard shipping on orders of €180 or more (5-10 days)
      • International Express (4-7 working days) - Tracked & Signed - €15
      • International by Road (5-10 days) - Tracked & Signed - €10
      • Return Shipping €15
      • Read about our international returns service

      Middle East

      • FREE Standard shipping on orders of £150 or more (5-10 days)
      • International Express (4-7 working days) - Tracked & Signed - £15
      • Return Shipping - £15
      • Read about our international returns service

      Norway

      • FREE standard shipping on orders of kr2400 or more
      • International Express by DHL Express - Tracked & Signed (4-7 working days) - NOK kr145
      • International Standard by DHL Express - Tracked & Signed (7-10 working days) - NOK kr99
      • Return Shipping - kr145
      • Read about our international returns service

      Switzerland

      • FREE standard shipping on orders of CHF 200 or more
      • International Air Express by DHL (4-7 working days) - Tracked & Signed - CHF 15
      • International Standard by Road - DPD (7-10 working days) - Tracked & Signed - CHF 15
      • Return Shipping - CHD 15
      • Read about our international returns service

        Switzerland

        • FREE standard shipping on orders of CHF 200 or more
        • International Air Express by DHL (4-7 working days) - Tracked & Signed - CHF 15
        • International Standard by Road - DPD (7-10 working days) - Tracked & Signed - CHF 15
        • Read about our international returns service

        USA

        • FREE Express shipping on orders of $200 or more
        • International by DHL Express (4-7 working days) - Tracked & Signed USD $15
        • Return Shipping $15
        • Read about our international returns service

        New Zealand 

        • FREE Express shipping on orders of $350 or more
        • International by DHL Express - Tracked & Signed (4-7 working days) - NZ $25
        • Return Shipping - NZ $25
        • Read about our international returns service

        Rest of the World

        • FREE Express shipping on orders of £150 or more
        • International by DHL Express - Tracked & Signed (4-7 working days) - £15
        • Return Shipping £20
        • Read about our international returns service

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        Please note we have moved to a new international service 

          For any more information please email us at hello@pauljamesknitwear.com or call us on +44(0)116 402 9993