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We ship worldwide. If you cannot find the information that you require please contact us at hello@pauljamesknitwear.com


UK Customers

To guarantee delivery for December 24th, orders must be placed by 12pm on December 23rd and the next day shipping service selected.

We are closed on December 24th.

Orders placed between December 24th and January 3rd will be shipped on either 31st December or from January 3rd onwards.

International customers must place orders by Thursday 19th December to receive goods by December 24th


Any items returned within 21 days of purchase are eligible for refunds, any items outside of this period intended for gifts, which are returned with original tags, are eligible for an exchange or store credit only


We encourage our United Kingdom customers to use our free returns policy on orders over £100 to order two sizes and refund the unwanted size for a simple refund. Jumpers can be placed on top of the giftees other clothing to see if the fit is right.

International and EU customers - we offer a heavily subsided returns service which includes a free collection with UPS. Please read below or view our returns page for more information


United Kingdom (mainland) and Scottish Highlands

  • FREE Standard - Tracked & Signed (2-3 days) on all orders of £50 or more
  • FREE UK returns on orders of £100 or more (UK customers only)
  • Standard - Tracked & Signed (1-3 days) - £3.50
  • Express (Next working day) - £6.50 - Cut off 12pm
  • Saturday or Sunday by 12pm - £25 - Cut off Friday 12pm
  • Saturday or Sunday any time - £12.50 - Cut off Friday 12pm

Australia and New Zealand

  • International - Tracked & Signed (3-5 days) - £18.00
  • FREE shipping on orders of £150.00 or more


  • FREE shipping on orders of £100 or more
  • International Express (24hr) - Tracked & Signed - £12.00


  • International (2-3 days) - £16.00
  • FREE shipping on orders of £100 or more


  • International (2-3 days) - £16.00
  • FREE shipping on orders of £100 or more

Europe Zone 1 & 2

  • All European countries that are not listed in Zone 3 - £16.00
  • France, Germany, Ireland, Italy, Spain, Sweden etc
  • FREE shipping on orders of £100 or more

Europe Zone 3

  • Bosnia, Estonia, Finland, Greece, Norway, Romania, Serbia - £20.00


  • International - Tracked & Signed (3-5 days) - £30.00


  • International - Tracked & Signed (4-6 days) - £20.00


  • International - Tracked & Signed (3-7 days) - £12.50


  • FREE shipping on orders of £100 or more
  • International Express (1-2 days) - Tracked & Signed - £16.00
  • USA returns are not free. Exchanges back out to the USA are free of charge

Rest of the World

  • International - Tracked & Signed (3-10 days) - £25.00


International Customers - Returns Service
We offer a heavily subsided shipping to facilitate international returns with UPS. Included in the prices below is a collection from your home or workplace, or you can simply drop off to your local UPS collection point
Purchase your returns label via the links below, or follow this link to view them all

For any more information please email us at hello@pauljamesknitwear.com or call us on +44(0)116 420 9993

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