Shipping

We ship worldwide. If you cannot find the information that you require please contact us at hello@pauljamesknitwear.com

We encourage our United Kingdom customers to use our free returns policy on orders over £100 to order two sizes and refund the unwanted size for a simple refund. Jumpers can be placed on top of the giftees other clothing to see if the fit is right.

___

Christmas Returns Policy

For any items bought outside of our 21 day return policy, we will offer an exchange only. Items must be returned with original tags in place, and be fit for re-sale. All requests for exchanges must be returned to us by Friday 14th January 2022.

___

International we offer a heavily subsided returns service which includes a free collection with UPS. Please read below or view our international shipping and returns page for more information

___

Please note all delivery times are working days.

____

United Kingdom (mainland) and Scottish Highlands

• Next Working Day (Tracked and Signed) - 1pm cut off - £10.00
• Over £50 - FREE Standard Royal Mail - Tracked & Signed (2-4 working days) on all orders of £50 or more - Royal Mail
• Over £150 - FREE Standard DPD or Royal Mail
• FREE UK returns on orders of £100 or more (UK customers only)

• Knitwear
• Standard by Royal Mail - Tracked & Signed (2-4 working days) - £4.50
• Premium by DPD - 1hr time slot - Tracked & Signed (2-3 working days) - £6.50
• Premium by Royal Mail - Tracked & Signed (2-3 working days) - £6.50
• Masks (2 or less) or small goods delivery - Royal Mail Tracked (3-4 working days) - £3.50
• Free collection from our factory - 2-3 working days (our factory store is currently closed)

Australia and New Zealand 

• International - Tracked & Signed (4-10 working days) - £24.00 / AUD $45
• FREE shipping on orders of £200.00 / AUD $380 or more
• Read about our international returns service

Canada

• FREE shipping on orders of £150 or more
• International Express (3-5 days) - Tracked & Signed - £16.00
• Read about our international returns service

European Union

• We have suspended all shipments to the EU
• You can purchase our products from our European Partner by following this link - Paul James Knitwear | Designer Collection | Wolf & Badger (wolfandbadger.com)

Iceland

• International - Tracked & Signed (3-5 days) - £30.00

Norway

• FREE shipping on orders of £200.00 or more
• International by DHL Express - Tracked & Signed (4-6 days) - £25.00

Russia

• International by DHL Express - Tracked & Signed (3-7 days) - £25.00

Switzerland

• FREE shipping on orders of £150 or more
• DPD by Road (4-7 days) - Tracked & Signed - £16.00

USA

• FREE shipping on orders of  £150 / USD $210 or more
• International by DHL Express (2-5 days) - Tracked & Signed - £16.00 / USD $23
• Read about our international returns service

Rest of the World

• International - Tracked & Signed (3-10 days) - £25.00

___