Shipping
We ship worldwide. All orders are processed and dispatched within one working day. To guarantee next day delivery orders must be placed by 2pm. If you cannot find the information that you require please contact us at hello@pauljamesknitwear.com
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We encourage our United Kingdom customers to use our free returns policy on orders over £100 to order two sizes and refund the unwanted size for a simple refund. Jumpers can be placed on top of the giftees other clothing to see if the fit is right.
Customers from the USA must pay for their own returns. If customers order two sizes then we will cover the returns cost if they keep one item
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United Kingdom (mainland) and Scottish Highlands
- FREE Standard - Tracked & Signed (2-3 days) on all orders of £50 or more
- FREE UK returns on orders of £100 or more (UK customers only)
- Standard - Tracked & Signed (1-3 days) - £3.50
- Express - Tracked & Signed (24hr) - £4.95
- Saturday - Tracked & Signed - £8.50
- Scottish Highlands - Royal Mail 2nd Class Signed For - £3.00
Australia and New Zealand
- International - Tracked & Signed (3-5 days) - £12.00
- FREE shipping on orders of £100.00 or more
Canada
- FREE shipping on orders of £100 or more
- International Express (24hr) - Tracked & Signed - £12.00
Europe Zone 1
- Belgium, Poland, The Netherlands - £7.00
- FREE shipping on orders of £100 or more
Europe Zone 2
- all European countries not listed above or below - £12.00
- FREE shipping on orders of £100 or more
Europe Zone 3
- Bosnia, Estonia, Finland, Greece, Norway, Romania, Serbia - £20.00
Iceland
- International - Tracked & Signed (3-5 days) - £30.00
Norway
- International - Tracked & Signed (4-6 days) - £20.00
Russia
- International - Tracked & Signed (3-7 days) - £12.50
USA
- FREE shipping on orders of £100 or more
- International Express (24hr) - Tracked & Signed - £12.00
- USA returns are not free. Exchanges back out to the USA are free of charge
Rest of the World
- International - Tracked & Signed (3-10 days) - £25.00
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