Shipping
We ship worldwide. All orders are processed and dispatched within one working day. To guarantee next day delivery orders must be placed by 12pm. If you cannot find the information that you require please contact us at hello@pauljamesknitwear.com
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We encourage our United Kingdom customers to use our free returns policy on orders over £100 to order two sizes and refund the unwanted size for a simple refund. Jumpers can be placed on top of the giftees other clothing to see if the fit is right.
International and EU customers must pay for their own returns. We recommend using a local postal service and marking the goods as having no value as they are being returned.
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United Kingdom (mainland) and Scottish Highlands
- FREE Standard - Tracked & Signed (2-3 days) on all orders of £50 or more
- FREE UK returns on orders of £100 or more (UK customers only)
- Standard - Tracked & Signed (1-3 days) - £3.50
- Express (Next working day) - £6.50 - Cut off 12pm
- Saturday or Sunday by 12pm - £25 - Cut off Friday 12pm
- Saturday or Sunday any time - £12.50 - Cut off Friday 12pm
Australia and New Zealand
- International - Tracked & Signed (3-5 days) - £18.00
- FREE shipping on orders of £150.00 or more
Canada
- FREE shipping on orders of £100 or more
- International Express (24hr) - Tracked & Signed - £12.00
Ireland
- International (2-3 days) - £16.00
- FREE shipping on orders of £100 or more
Sweden
- International (2-3 days) - £16.00
- FREE shipping on orders of £100 or more
Europe Zone 1 & 2
- All European countries that are not listed in Zone 3 - £16.00
- France, Germany, Ireland, Italy, Spain, Sweden etc
- FREE shipping on orders of £100 or more
Europe Zone 3
- Bosnia, Estonia, Finland, Greece, Norway, Romania, Serbia - £20.00
Iceland
- International - Tracked & Signed (3-5 days) - £30.00
Norway
- International - Tracked & Signed (4-6 days) - £20.00
Russia
- International - Tracked & Signed (3-7 days) - £12.50
USA
- FREE shipping on orders of £100 or more
- International Express (1-2 days) - Tracked & Signed - £16.00
- USA returns are not free. Exchanges back out to the USA are free of charge
Rest of the World
- International - Tracked & Signed (3-10 days) - £25.00
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