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Aran Crew Neck Sweater - Made in Great Britain
The Johnson honeycomb knit jumper is based on a traditional fisherman’s knit. Featuring intricate all-over cables and moss stitch patterns this jumper is pleasing to the eye. Using only the finest British wool and knitted in our Leicestershire factory, it is warm and made to last. Available in green, brown, natural ecru, denim blue and charcoal.
Our return policy is 30 days from the date of shipping your order. Any returns outside of this window will only be eligible for an exchange if the items are returned in the original condition with all tags in place up to 45 days after the purchase date.
**Christmas Shopping Return Policy**
For any items which are purchased outside of our 30 day return window we will only offer an exchange. All items must be returned to us by Friday 19th January 2024 with all original tags in place.
For International Customers, we offer a heavily subsidised returns shipping offer with DHL which can include collection from your nominated address. Find out more here
United Kingdom Customers
FREE UK Returns on all orders of £100 or more
FREE UK Returns if you order two sizes.
Click here to download a returns slip -If you do not have a printer please leave a note inside the parcel with your order number and details for your exchange/refund. The original packing slip can be used as a return form
For customers outside of our 30 day policy please contact us at firstname.lastname@example.org | We will only be able to offer an exchange for items returned in sellable condition with all tags intact up to 45 days after delivery
For Exchanges for speed and to avoid any out of stock issues, as the return window can take 7-14 working days to process, we do encourage customers to place a new order and to return the one that you have, please note your new order number on your return form. For orders under £50 please use code FREEEXCHANGE at checkout to qualify for free shipping. All orders over £50 qualify for free UK shipping. To process your return please follow the steps below
For orders under £100 goods, or if items are not being exchanged, items must be returned to us at your own cost, or if you use our portal £4.00 will be deducted from your return.
On receipt of a return, we will process the refund as soon as possible. We estimate refunds will be made by the provider of your payment method within 5-7 working days.
Any refund will be returned in the same currency as purchase.
Please post your item(s) to the following address. We recommend that you obtain proof of postage from your courier.
Paul James Knitwear Limited
Lifeguard Building 129 Grace Road Leicester LE2 8AJ United Kingdom
International Customers - Returns Service
Our International return policy is 30 days from the date of arrival to the date of return shipping. For items outside of this window we will only offer an exchange as long as the returned item is fit for retail, and with all original tags in place.
We offer a heavily subsided shipping to facilitate international returns with DHL. Included in the prices below is a collection from your home or workplace, or you can simply drop off to your local DHL collection point
We encourage our United Kingdom customers to use our free returns policy on orders over £100 to order two sizes and refund the unwanted size for a free refund. Jumpers can be placed on top of the giftees clothing to see if the fit is right.
Our return policy is 30 days from the date of arrival to the date of return shipping. For items outside of this window we will only offer an exchange as long as the returned item is fit for retail, and with all original tags in place.
**Christmas Shopping Return Policy**
For any items purchased outside of our 30 day return window we will only offer an exchange. All items must be returned to us by Friday 19th January 2024 with all original tags in place.