5931A-GREEN-S
We offer two return services, one for UK customers and one for International customers.
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Our return policy is 30 days from the date of shipping your order. Any returns outside of this window will only be eligible for an exchange if the items are returned in the original condition with all tags in place up to 45 days after the purchase date.
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For International Customers, we offer a heavily subsidised returns shipping offer with DHL which can include collection from your nominated address. Find out more here
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United Kingdom Customers
FREE UK Returns on all orders of £100 or more
FREE UK Returns if you order two sizes.
Click here to download a returns slip - If you do not have a printer please leave a note inside the parcel with your order number and details for your exchange/refund. The original packing slip can be used as a return form
Packing instructions
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International return service
For any more information please email us at hello@pauljamesknitwear.com
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INTERNATIONAL RETURN SHIPPING CHARGES
Asia
Australia
Canada
Europe
Middle East
Norway
Switzerland
USA
New Zealand
Rest of the World
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We ship worldwide. If you cannot find the information that you require please contact us at hello@pauljamesknitwear.com
We encourage our United Kingdom customers to use our free returns policy on orders over £100 to order two sizes and refund the unwanted size for a free refund. Jumpers can be placed on top of the giftees clothing to see if the fit is right.
Our return policy is 30 days from the date of arrival to the date of return shipping. For items outside of this window we will only offer an exchange as long as the returned item is fit for retail, and with all original tags in place.
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International Customers
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United Kingdom and Scottish Highlands
Home Delivery
Pickup from one of 6000 DPD collection points
Collect from our Leicestershire Factory (LE2 8AJ)
UK Returns
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International Shipping
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Asia
Australia
Canada
Europe
Middle East
Norway
Switzerland
Switzerland
USA
New Zealand
Rest of the World
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International Return Service
For any more information please email us at hello@pauljamesknitwear.com or call us on +44(0)116 402 9993
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Paul James Knitwear and its sister company Jack Masters own and operate two factories.
Our yarns are natures performance fabrics, evolved over thousands of years, our fibres are skin friendly, breathable.
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