A wardrobe essential, our alpaca socks come with a beautifully constructed cushion sole to offer extra protection when worn with boots, and all-round warmth. The dense knitted structure, when combined with the natural fibre and nylon, means that these cushion sole socks are breathable, durable and gentle on your skin. Wear in the home or on your travels, anything goes!
Non-refundable if worn Double cushion sole construction for warmth and protection Extremely comfortable to wear with boots or in the home 75% Alpaca 25% Nylon Made in Leicestershire, England Available in three sizes UK 4-7, 8-10 and 11-13 Machine washable on a cold wool cycle. Dry Flat Designed for daily wear Ideal for gifting Free standard UK delivery on orders of £50 or more
Benefits of wearing Alpaca
Four times warmer than wool Reactive natural fibre which wicks moisture keeping your skin cool and dry Outstanding comfort, lightweight, breathable and soft to skin Natural odour resistance and antibacterial properties
We encourage our United Kingdom customers to use our free returns policy on orders over £100 to order two sizes and refund the unwanted size for a simple refund. Jumpers can be placed on top of the giftees other clothing to see if the fit is right.
Our return policy is 30 days from the date of arrival to the date of return shipping. For items outside of this window we will only offer an exchange as long as the returned item is fit for retail, and with all original tags in place.
Our returns policy is 30 days from the date of shipping your order. Any returns outside of this window will only be eligible for an exchange if the items are returned in the original condition with all tags in place up to 45 days after the purchase date.
Christmas Return Window
For any items bought outside of our 30 day return policy, which were intended for Christmas gifts and returned to us in sellable condition with all original tags in place, we will offer customers an exchange only until Friday January 20th 2023. Store credit will not be offered for any items outside of our 30 day return policy.
We encourage our United Kingdom customers to use our free returns policy on orders over £100 to order two sizes and refund the unwanted size for a refund.
Order two sizes and receive a free UK exchange service.
For International Customers, we offer a heavily subsidised returns shipping offer with DHL which can include collection from your nominated address. Find out more here
United Kingdom Customers
FREE UK Returns on all orders of £100 or more | Free returns if you order two sizes.
Click here to download a returns slip -If you do not have a printer please leave a note inside the parcel with your order number and details for your exchange/refund. The original packing slip can be used as a return form
For customers outside of our 30 day policy please contact us at email@example.com | We will only be able to offer an exchange for items returned in sellable condition with all tags intact up to 45 days after delivery
For Exchanges for speed and to avoid any out of stock issues, as the return window can take 7-14 working days to process, we do encourage customers to place a new order and to return the one that you have, please note your new order number on your return form. For orders under £50 please use code FREEEXCHANGE at checkout to qualify for free shipping. All orders over £50 qualify for free UK shipping.
For orders under £100 goods, or if items are not being exchanged, items must be returned to us at your own cost, or if you use our portal £4.00 will be deducted from your return.
On receipt of a return, we will process the refund as soon as possible. We estimate refunds will be made by the provider of your payment method within 5-7 working days.
Any refund will be returned in the same currency as purchase.
Please post your item(s) to the following address. We recommend that you obtain proof of postage from your courier.
Paul James Knitwear Limited
Lifeguard Building 129 Grace Road Leicester LE2 8AJ United Kingdom
International Customers - Returns Service
Our International return policy is 30 days from the date of arrival to the date of return shipping. For items outside of this window we will only offer an exchange as long as the returned item is fit for retail, and with all original tags in place.
We offer a heavily subsided shipping to facilitate international returns with DHL. Included in the prices below is a collection from your home or workplace, or you can simply drop off to your local DHL collection point